RMS supports the Scottish Borders Business Excellence Awards 2017

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RMS is delighted to be supporting the ‘Retailer of the Year‘ category of the Borders Business Excellence Awards 2017. organised by Scottish Borders Chamber of Commerce.

In today’s era of immense choice for consumers and increased digitalisation, retail customers are not only discerning about what they want, but are putting new demands on retail customer service, and consequently retailers are having to make extra efforts to meet these consumer requirements and ensure a competitive advantage.

RMS understands the importance of highlighting retailers’ achievements and giving them the recognition they deserve for the hard work they put into growing their business – and also the positive impact that this has on the Scottish Borders community.

In recognising the challenges which all retailers face in exceeding customer expectations, maximising omni-channel capabilities, boosting efficiency, productivity and profitability in all areas of their retail business, RMS works closely with retailers to guide them on how to realise their goals.

Our Cloud managed OpSuite Retail Management Solution EPoS software is a UK market leader in the provision of strategic, innovative, retail-specific solutions that make a positive impact on achieving better retail profits through effective sales, purchasing, stock control, pricing, promotions, loyalty programs, warehousing and web store management.

We are proud to be part of recognising well-deserved work in this vibrant channel and look forward to continuing to work with retailers in the Scottish Borders during the coming year, and supporting them with exciting opportunities to further the growth of their businesses through OpSuite Retail Management Solution EPoS software.

RMS is a UK market leader of EPoS hardware and software solutions enabling your retail operation to win now and in the future.

We care about your business, if you have questions about how your retail business can benefit from our OpSuite Retail Management Solution EPoS software, please contact us today on 01750 700 527 or via our on-line enquiry form

We look forward to helping you with the future EPoS needs of your growing business.

You can also follow RMS on Social Media for all the latest information on the great benefits, features and deals on EPoS Hardware.

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Mobile Computing Devices – The Retailer Benefits

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In today’s era of immense choice for consumers and increased digitalisation, retail customers are not only discerning about what they want, but are putting new demands on retail customer service, and when they have made a decision, they want it now.

Brick-and-mortar retailers are not just competing with each other, they are also competing against successful on-line retailers. Compared with a simple and quick purchase from the couch at home, it is especially important for retailers to create faster and simpler ways to make brick-and-mortar purchases.

With the use of mobile devices at the POS, retailers are able to step up to the challenge and satisfy the customer’s need for pre-purchase information whilst in-store, through the integration of all relevant distribution channels.

Today’s retailers need to meet these consumer requirements to ensure a competitive advantage. One of the most important ways an advantage can be acquired is by sales assistants utilising mobile devices in-store. By using them, the sales assistant can get informed more quickly and efficiently, and therefore improve customer service and increase sales turnover.

Read on to discover more on why mobile computing devices can benefit your retail shop. Continue reading

Your business is at threat in the digital extortion war being waged by Ransomware?

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The incidences of Ransomware attacks on businesses is now at a frightening level, and still increasing, despite there being an armoury full of tools and methods which can be utilised in defence of your business system.

RMS has recently been called upon to assist several clients whose Back-office EPoS system became infected with Ransomware, probably as a result of someone in the clients business clicking on a seemingly innocuous looking link within an email. Until the system was rescued, the effect of the Ransomware on the clients business was disastrous with the system being inaccessible and unusable.

For a busy retailer having Ransomware on your back office computers and servers truly is a disaster to your daily operations. An inability for till transactions to be backed-up, for new products to be recorded into stock, to change product prices, and even check emails, are just some of the effects it can have on your business.

We care about your business and hence the reason for this Blog article asking you to take care of your EPoS and IT systems.

Read on to discover how to protect your business. ……..

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Shoppers trust retailers more if they can see modern technology being used in store

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shopper-369325Shoppers trust retailers more if they can see modern technology being used in store, claims research by payments processor Worldpay.

According to the research, conducted by Worldpay, the global leader in credit/debit card payments processing technology, three quarters of consumers (75%) said alarm bells start to ring when a store seems behind the times from a technology point of view. Londoners and the under-35s were the most judgemental. Eighty per cent of respondents in these groups said they’re more likely to trust retailers that use up to date technology than those that do not.

When pushed to qualify their answers, respondents said they thought retailers who had invested in up to date technology came across as more professional, and committed to improving the overall shopping experience for their customers.

Read more below on how to increase customer confidence in your retail business.
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YOUR CHANCE TO WIN FANTASTIC EPoS HARDWARE PRODUCTS. Have you entered yet?

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Aures Yuno Epos till system competition

Would you like to win one of these fantastic EPoS prizes in our free competition and give your retail store a Spring boost?

To celebrate the launch of OXD (OpSuite eXperience Day), RMS is giving away an Aures Yuno EPoS terminal and other products worth over £2000 from Honeywell, SNBC & Zebra!!

Enter this FREE competition now for a chance to win an AURES YUNO EPoS System.

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Please feel free to share this competition blog with your colleagues to increase the chances of your business winning!

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OXD (OpSuite Experience Day), an unmissable EPoS event

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OXD - reserve your place today

Mark your calendar as Out-of-Office on May 17th and attend OXD at Novotel Edinburgh Park.

You are invited to OXD (OpSuite Experience Day), an unmissable EPoS event designed specifically for ambitious independent retailers who are interested in seriously reducing their business overhead costs. 

Be part of this Scottish EPoS event dedicated to helping you explore how you could protect and improve profitability in your retail business through the Automation, and Integration of your Retail Multi or Omni-channel operations. 

The Automation which OpSuite can provide to all areas of your retail business dramatically removes costly manual and duplicated time consuming tasks by integrating all your business operations.

Free sessions will explore how the Automation & Integration Management (AIM) of OpSuite Retail Management Solution EPoS software dramatically removes costly manual and duplicated, time consuming tasks in your business by integrating all your business operations.

At OXD you will learn directly from EPoS experts on how your EPoS system can improve profitability in your retail business. Key sessions including:

• How to lower overheads by reducing man hours on duplicated manual tasks.
• Complete tasks quicker so more can be achieved in a day.
• Quickly produce more accurate reporting of business performance to enable confident, profitable decision making.
• Free up staff so they can focus on enhancing sales and customer service.
• Improve customer service with more efficient transaction processing.
• Save time and money with streamlined control over Purchase Ordering and Payables.

In-store sales, eCommerce sales, purchase orders, pricing, warehousing, distribution, promotions, customer loyalty and reporting can all be integrated into one automatic stress-free management operation across all your shops and eCommerce web-stores.

Join us on this OpSuite Experiential Day and obtain invaluable insights and expert advice on the benefits Automated & Integrated Management (AIM) technology can bring to your business goals of improved profitability.

Plus, view the very latest EPoS hardware technology from Datavan, Epson, Honeywell, HP, SNBC, and Zebra at OXD.

Lunch is on us – come and join us – Reserve your place today at – www.rmspos.co.uk/reserve-oxd-place/ – and you could win an Aures Yuno EPoS system and other great EPoS products worth over £2000.

We look forward to meeting you there.

If you have any questions about OXD, or the Retail Management Solution Services we provide, please Contact Us today on 01750 700 527 or via our on-line enquiry form

We look forward to helping you with the future EPoS needs of your growing business.

You can follow RMS on Social Media for all the latest information on the great benefits, features and deals on EPoS Hardware.

Integrate your web-store to your retail shop sales with this ‘OpServices API Developers Guide’.

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Have you ever imagined the benefits you would receive with your eCommerce website fully integrated with all your in-store sales, hires, purchases,
prices, promotions, loyalty programs, warehousing, finance packages and other developments?

Of course you have! Like every ambitious retailer you have a desire to be the best at what you do by constantly being a step ahead of your major competitors.

Well now, through our OpServices API, you really can achieve your goals of streamlining every aspect of your retail operations by integrating OpSuite Retail Management Solution with your eCommerce store and treating sales from it just like sales from any other store within your business.

OpSuite is a Cloud-managed Retail management System with growing implementation across the UK as it epitomises the very latest in EPoS technology representing an opportunity to improve customer in-store experience as well as better systems connectivity.

OpSuite offers extensive functionality to meet a variety of needs for retailers in managing their business. However, as new applications continue to emerge offering even more business process improvement into more and more areas of a retail business you may find yourself asking whether it’s possible to integrate OpSuite with specific third-party applications.

By far the most frequently asked question we receive about OpSuite is, “Does OpSuite integrate with the platform which my web-store sits on?”
The very simple answer is “Yes, it does!

In fact, with OpSuite as your in-Store Retail Management Software and fully integrated with your web-store you will be able to leverage and expand your retail selling time and selling area many times over, increasing business and your overall exposure to consumers near and far.

OpSuite is ‘Open and Ready to Connect’ allowing development to integrate specific areas of your retail business such as ERP/Accountancy systems, Shipping carriers, Warehouse management systems and other bespoke developments.

Isn’t this just what you as an ambitious retailer wants for your business? It’s the Holy Grail of Retail Management Solutions – OpSuite, an innovative Cloud-managed EPoS System integrated with your eCommerce store and treating sales from it just like sales from any other store within your business.

It’s easy to integrate with OpSuite, simply contact RMS today. Call 01750 700 527 or Contact us by email, and as a first step we’ll provide you with our OpSuite ‘OpServices API Developers Guide’.

If you have any questions, comments or suggestions about your website integration, or the Retail Management Solution Services we provide, please Contact Us today on 01750 700 527 or via our on-line enquiry form

Should you be considering taking your company forward into the future with an enhanced Retail Management Solution for controlling all aspects of your retail stock and  purchase orders across your multi-channel or Omni-channel business, RMS can work with you to improve back office performance, leading to increased profits for your business.

We look forward to helping you with the future EPoS needs of your growing business.

You can also follow RMS on Social Media for all the latest information on the great benefits, features and deals on EPoS Hardware.