Preventive Maintenance Protects Your EPoS Investment

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We all have a tendency to think of not fixing problems until something is broken.

But when it comes to high value business assets like an EPoS system, the point where something goes wrong is already too late.

Downtime leads to lost productivity, lost sales, lost profits – all round BIG damage to your business.

Like taking your car for an MoT or service, or going to your GP for a routine check-up, preventative maintenance is about proactively ensuring that your EPoS system is always in good working order.

This both helps to catch any potential problems before they can escalate into something which does real damage, and to keep the system fine tuned and performing at its optimum.

Read on to discover Five reasons why it’s important for your retail business to have a preventive maintenance contract in place for your EPoS system.

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Your business is at threat in the digital extortion war being waged by Ransomware?

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The incidences of Ransomware attacks on businesses is now at a frightening level, and still increasing, despite there being an armoury full of tools and methods which can be utilised in defence of your business system.

RMS has recently been called upon to assist several clients whose Back-office EPoS system became infected with Ransomware, probably as a result of someone in the clients business clicking on a seemingly innocuous looking link within an email. Until the system was rescued, the effect of the Ransomware on the clients business was disastrous with the system being inaccessible and unusable.

For a busy retailer having Ransomware on your back office computers and servers truly is a disaster to your daily operations. An inability for till transactions to be backed-up, for new products to be recorded into stock, to change product prices, and even check emails, are just some of the effects it can have on your business.

We care about your business and hence the reason for this Blog article asking you to take care of your EPoS and IT systems.

Read on to discover how to protect your business. ……..

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Shoppers trust retailers more if they can see modern technology being used in store

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shopper-369325Shoppers trust retailers more if they can see modern technology being used in store, claims research by payments processor Worldpay.

According to the research, conducted by Worldpay, the global leader in credit/debit card payments processing technology, three quarters of consumers (75%) said alarm bells start to ring when a store seems behind the times from a technology point of view. Londoners and the under-35s were the most judgemental. Eighty per cent of respondents in these groups said they’re more likely to trust retailers that use up to date technology than those that do not.

When pushed to qualify their answers, respondents said they thought retailers who had invested in up to date technology came across as more professional, and committed to improving the overall shopping experience for their customers.

Read more below on how to increase customer confidence in your retail business.
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Integrate your web-store to your retail shop sales with this ‘OpServices API Developers Guide’.

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Have you ever imagined the benefits you would receive with your eCommerce website fully integrated with all your in-store sales, hires, purchases,
prices, promotions, loyalty programs, warehousing, finance packages and other developments?

Of course you have! Like every ambitious retailer you have a desire to be the best at what you do by constantly being a step ahead of your major competitors.

Well now, through our OpServices API, you really can achieve your goals of streamlining every aspect of your retail operations by integrating OpSuite Retail Management Solution with your eCommerce store and treating sales from it just like sales from any other store within your business.

OpSuite is a Cloud-managed Retail management System with growing implementation across the UK as it epitomises the very latest in EPoS technology representing an opportunity to improve customer in-store experience as well as better systems connectivity.

OpSuite offers extensive functionality to meet a variety of needs for retailers in managing their business. However, as new applications continue to emerge offering even more business process improvement into more and more areas of a retail business you may find yourself asking whether it’s possible to integrate OpSuite with specific third-party applications.

By far the most frequently asked question we receive about OpSuite is, “Does OpSuite integrate with the platform which my web-store sits on?”
The very simple answer is “Yes, it does!

In fact, with OpSuite as your in-Store Retail Management Software and fully integrated with your web-store you will be able to leverage and expand your retail selling time and selling area many times over, increasing business and your overall exposure to consumers near and far.

OpSuite is ‘Open and Ready to Connect’ allowing development to integrate specific areas of your retail business such as ERP/Accountancy systems, Shipping carriers, Warehouse management systems and other bespoke developments.

Isn’t this just what you as an ambitious retailer wants for your business? It’s the Holy Grail of Retail Management Solutions – OpSuite, an innovative Cloud-managed EPoS System integrated with your eCommerce store and treating sales from it just like sales from any other store within your business.

It’s easy to integrate with OpSuite, simply contact RMS today. Call 01750 700 527 or Contact us by email, and as a first step we’ll provide you with our OpSuite ‘OpServices API Developers Guide’.

If you have any questions, comments or suggestions about your website integration, or the Retail Management Solution Services we provide, please Contact Us today on 01750 700 527 or via our on-line enquiry form

Should you be considering taking your company forward into the future with an enhanced Retail Management Solution for controlling all aspects of your retail stock and  purchase orders across your multi-channel or Omni-channel business, RMS can work with you to improve back office performance, leading to increased profits for your business.

We look forward to helping you with the future EPoS needs of your growing business.

You can also follow RMS on Social Media for all the latest information on the great benefits, features and deals on EPoS Hardware.