When Natasha Ednan-Laperouse purchased a baguette from Pret a Manger in July of 2016, she was entirely unaware that it contained sesame seed, an ingredient to which she had a life threatening allergy. What ensued was a catastrophic fatal allergic reaction on a flight to Nice. Since Natasha’s death, her parents, Nadim and Tanya, have campaigned tirelessly for a change in the law around allergen labelling and so, after five years of pressure on the UK Government, Natasha’s Law will come into force on October this year.Continue reading
The retail landscape has experienced a colossal shift towards omnichannel in the last 12 months. The Covid-19 pandemic saw high street retailers close for a large portion of 2020 and currently a significant part of 2021. For many bricks and mortar businesses, this has necessitated a move towards an omnichannel bricks and clicks model.
Not only has online shopping become a necessity, it has become a habit for consumers. Retailers who have not yet made the leap to omnichannel, may find that while the return to the high street will undoubtedly bring a welcome boost to business, it may not be as fruitful as it once was. The high street may be making a comeback, but for the ambitious retailer, eCommerce has become a necessity.Continue reading
Twenty years is an absolute lifetime in terms of today’s modern technology and in this article we look at the ‘end of life’ for this highly successful point of sale software. But as the clock ticks away, retailers must move to a new solution before the July 2021 deadline.
As long ago as 2015, Microsoft announced that their retail point of sale solution, or Microsoft Dynamics Retail Management System to give it its correct title, would be retiring in 2016. However, whilst the product was then no longer available to new customers, support continues for existing customers until July 2021.Continue reading
Do you know the difference between multi-channel and omni-channel retail?
Omni-channel retail delivers a seamless experience for the customer. This means that every way that a customer interacts with a company; whether that’s online, in-store, using a mobile app, via email and more besides, their user experience is fully connected.Continue reading