Recent figures on high street footfall around the UK show a rise of nearly 12% week-on week since the warm weather began, while out of town shopping centres saw between 2% and 9% increase, indicating the return to the high street is now in full swing. And, if you’re based in a tourist hot spot, it gets even better with a rise of between 24% and 38% in retail footfall in the last couple of weeks.Continue reading
Despite retailers’ concerns over whether online shopping would continue to dominate once lockdown restrictions began to ease, traditional retail appears to be making a strong comeback.
Following three months of widespread lockdown across the UK, retail sales for April were up 46.3% in comparison to April 2019 (2020 data notwithstanding), according to BRC-KPMG’s retail sales monitor.
UK Head of Retail at KPMG, Paul Martin said:
“Twelve months on from the first lockdown, retailers will be delighted with the way the re-opening of the high street was greeted by shoppers in April, eager to get into stores and engage once more with physical shopping.”
Many businesses have been shut for quite some time now, but now it finally looks like non-essential retailers will be able to reopen and start getting things back to normal. After the year that we’ve all had, this is great news, and workers everywhere (not to mention their employers!) are looking forward to getting back to their jobs.
That’s fantastic, but reopening a business nowadays isn’t as simple as switching on the lights and turning the sign round from ‘Closed’ to ‘Open’. After a prolonged shutdown like the one we’ve had to endure, reopening a modern retailer isn’t a quick task. This is especially true if you want to ensure that you will be able to serve your customers to the best of your ability as soon as you reopen. There are a number of steps you need to go through in order to make sure that all of your systems are still in working order after being switched off for so long. In this blog, we’ll be going through the tasks you will need to perform.Continue reading
Online sales have been growing steadily, year-on-year for the last twenty years. Everybody assumed that 2020 would be no different and that this trend would simply continue. Of course, none of us had any idea what 2020 would have in store, or how it would affect the wider economy and how individuals and organisations can interact with each other and do business. It was predicted that online sales would grow by 11% in 2020. Instead, thanks to COVID-19, shoppers have had little choice but to do much of their purchasing online, and it is now thought that online shopping will have increased by 19% during 2020. We can’t know what next year will bring, but we can be sure that online sales will continue to grow and grow.
What does this mean for retailers? The massive increase in the amount and proportion of online shopping means that becoming an omnichannel retailer is more important than ever before. But what does ‘omnichannel’ actually mean? For this blog, we thought it would be a good idea to take a step back and revisit some of the basics, cut through the industry jargon, and help you see why ‘omnichannel’ isn’t just another buzzword that will soon fade away.Continue reading