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But when it comes to high value business assets like an Mobile Computing Devices – The Retailer Benefits
In today’s era of immense choice for consumers and increased digitalisation, retail customers are not only discerning about what they want, but are putting new demands on retail customer service, and when they have made a decision, they want it now.
Brick-and-mortar retailers are not just competing with each other, they are also competing against successful on-line retailers. Compared with a simple and quick purchase from the couch at home, it is especially important for retailers to create faster and simpler ways to make brick-and-mortar purchases.
With the use of mobile devices at the POS, retailers are able to step up to the challenge and satisfy the customer’s need for pre-purchase information whilst in-store, through the integration of all relevant distribution channels.
Today’s retailers need to meet these consumer requirements to ensure a competitive advantage. One of the most important ways an advantage can be acquired is by sales assistants utilising mobile devices in-store. By using them, the sales assistant can get informed more quickly and efficiently, and therefore improve customer service and increase sales turnover.
Read on to discover more on why mobile computing devices can benefit your retail shop. Continue reading
Your business is at threat in the digital extortion war being waged by Ransomware?
The incidences of Ransomware attacks on businesses is now at a frightening level, and still increasing, despite there being an armoury full of tools and methods which can be utilised in defence of your business system.
RMS has recently been called upon to assist several clients whose Back-office EPoS system became infected with Ransomware, probably as a result of someone in the clients business clicking on a seemingly innocuous looking link within an email. Until the system was rescued, the effect of the Ransomware on the clients business was disastrous with the system being inaccessible and unusable.
For a busy retailer having Ransomware on your back office computers and servers truly is a disaster to your daily operations. An inability for till transactions to be backed-up, for new products to be recorded into stock, to change product prices, and even check emails, are just some of the effects it can have on your business.
We care about your business and hence the reason for this Blog article asking you to take care of your EPoS and IT systems.
Read on to discover how to protect your business. ……..
Shoppers trust retailers more if they can see modern technology being used in store
Shoppers trust retailers more if they can see modern technology being used in store, claims research by payments processor Worldpay.
According to the research, conducted by Worldpay, the global leader in credit/debit card payments processing technology, three quarters of consumers (75%) said alarm bells start to ring when a store seems behind the times from a technology point of view. Londoners and the under-35s were the most judgemental. Eighty per cent of respondents in these groups said they’re more likely to trust retailers that use up to date technology than those that do not.
When pushed to qualify their answers, respondents said they thought retailers who had invested in up to date technology came across as more professional, and committed to improving the overall shopping experience for their customers.
Read more below on how to increase customer confidence in your retail business.
Continue reading
RMS tech team successfully complete Optomany Payment Acceptance Solutions training.
The RMS technical team participated in a successful training with Optomany, RMS’s new partner for the provision of integrated credit/debit card Payment Acceptance Solutions to its retail clients.
In supplying front end solutions that are intuitive, reliable, fast, secure and affordable, Optomany specialise in support services for retailers operating in virtually any card environment with the very latest in electronic payment acceptance solutions across the complete retailer spectrum.
As an Approved Optomany Payment Acceptance Solutions supplier, the products and services available from RMS include Continue reading
INTRODUCING THE ALL NEW – www.rmspos.co.uk
RMS LAUNCHES NEW FRIENDLY, INTERACTIVE, AND APPEALING EPoS WEB SITE – www.rmspos.co.uk
Redesigned with you in mind, we are excited to announce that after months of hard work and dedication, meticulously building it pixel by pixel, the brand new RMS web site is officially up and running!
Coinciding with our expanding role as a UK leader in Retail Management Solutions and professional services, the new web site offers a brand new customer service experience from beginning to end; rmspos.co.uk truly is your Destination for ‘All Things EPoS’.
Our goal with the new website was to better collaborate with our partners and clients by making it interactive, improving its friendliness and appeal, and so helping our clients get to know us better.
In this Blog you’ll learn what is different, what is better and the advantages for retailers in our goal having been achieved ……..
11 RETAIL SUCCESS TIPS TO FINISH THE YEAR WITH YOUR BEST RESULTS YET
Every retailer wants to finish the final trading period of the year with better results than last year.
While every retailer is different, and every store has it’s own demands and goals, there are some actions, processes, and practices which are implemented by all successful retailers.
Here at RMS, we’re committed to helping retailers achieve their success goals.
To this end we’ve been gathering wisdom from those clients who have been achieving success post Brexit on what actions, processes and practices have helped them.
So in this Blog, we’re offering eleven tried and tested tips which you can implement to help ensure you are also celebrating a successful 2016 on the 31st of December…….
