It’s out with Microsoft Dynamics RMS and in with the new!

Twenty years is an absolute lifetime in terms of today’s modern technology and in this article we look at the ‘end of life’ for this highly successful point of sale software. But as the clock ticks away, retailers must move to a new solution before the July 2021 deadline.

As long ago as 2015, Microsoft announced that their retail point of sale solution, or Microsoft Dynamics Retail Management System to give it its correct title, would be retiring in 2016. However, whilst the product was then no longer available to new customers, support continues for existing customers until July 2021.

It is now clear that Microsoft Dynamics RMS no longer matches the standards of modern technology and user interface design. In fact, Microsoft announced that their point of sale software has now entered the ‘extended support phase’ of its product life cycle. Sadly, this means that it has reached its end of life, with Microsoft planning no future development for it.

If you are one of the many companies in the UK who are still using Microsoft Dynamics RMS or even Microsoft Dynamics POS2009 which went end of life on the 9th July 2019, you should be planning for and introducing an alternative as soon as possible, and certainly long before the July 2021 ‘end of life’ deadline.

But on a much more positive note, the good news is that we can offer a suite of modern alternatives that will not only match your individual requirements, they will introduce new levels of functionality and flexibility than ever before.

ALTERNATIVE SOLUTIONS
Whatever type or size of business that you are, we have the specialist technology and expertise to deliver the retail solution that works for you.

OpSuite
OpSuite Retail Management Solution is a favourite choice for large or small retailers looking to increase profits, reduce costs, streamline business processes and create a seamless customer buying experience across all touchpoints.

OpSuite is a Cloud-managed EPoS system which will increase your profit margins and give you that extra edge.

RMS-Register
A simple to use, intuitive and cost-effective EPoS system that handles your everyday business needs.

RMS-Register comes with functionality specifically designed for small businesses in the retail and hospitality industry.

With customer management, appointment bookings, text reminders to reduce no-shows, commission reports, stock management and a full set of EPOS and reporting functionality RMS-Register is perfect for all types of service and leisure such as salons, clinicians, pubs, restaurants, high street retailers and many more.

“I can honestly say that RMS are, and always have been, the best EPoS IT company I have ever had the pleasure of working with. They have always delivered on time, within the initial quotes and often beyond expectation. Having being with RMS for over six years we simply would not use anyone else.”
Mark Burley www.modelrailwaysdirect.co.uk

Discover how RMS-Register can adapt to your business

Advertisements

The RMS Guide To Becoming A Retailer Part 6: Managing Stock

stock.png

One of the biggest concerns of any aspiring retailer is stock control. Not enough stock results in unhappy customers and missed opportunities. Too much stock takes up too much capital and can result in lower margins if you mark down unsold products. At RMS, we’ve been helping retailers put the right stock keeping systems in place for over 14 years.

There are three main areas that any retailer needs to address when dealing with stock: getting the right software in place, establishing the right processes to keep on top of your stock and learning how to optimise your stock so you can make more money and have happier customers.

Continue reading

The Steps Your Pharmacy Business Needs To Take To Become FMD Complaint

FMD compliant

The Falsified Medicines Directive (FMD), which requires all EU pharmacies to be able to scan 2D data matrix barcodes, use integrated software to verify and decommission medicines from those barcodes and check medicine packaging for tampering is in effect from the 9th of February 2019.

The new standard of packaging, alongside the new audit trail, has been created by the EU with the intention of reducing the number of counterfeit medicines on the market and decreasing the associated health risks.

The General Pharmaceutical Council (GPhC) confirmed last month that checking pharmacies for FMD compliance will be part of its pharmacy inspections and it will “use its regulatory powers, including improvement action plans, to ensure pharmacies take action” if they are not FMD compliant.

There is some reprieve for pharmacies rushing to become compliant as the GPhC has stated that it “does not see the implementation date of February 9 as being a ‘cliff edge’”.

However, legal compliance is compulsory for all pharmacy owners.

Here are our tips to becoming FMD compliant:

Continue reading

The RMS Guide to Becoming A Retailer, Part 3: Location, Location, Location

Location

Location, Location, Location

Location can mean everything to a business. Businesses with inferior products or customer service can thrive purely based on having a great location. Stunning shops with brilliant products can fail horribly, again, purely based on location. Picking a location for your shop or restaurant is probably one of the first decisions you’ll make in retail but it might just be the most important one. Here are some of the factors you should account for:

Continue reading

RMS Partners with Blue Diamond Ltd to Provide Environmentally Friendly Retail Solutions

SELKIRK, SCOTLAND (PRWEB) SEPTEMBER 24, 2018

BlueDiamond-Gallery-Gardening.jpg

Selkirk-based retail systems experts RMS have been awarded a 100 + EPOS hardware contract from Guernsey-based Blue Diamond Ltd to support them in scaling & modernising their operation, making their operation more cost-effective. The contract includes 100 + environmentally friendly, battery-free Honeywell 1202g barcode scanners.

Continue reading

RMS supports the Scottish Borders Business Excellence Awards 2017

 RMS - Retail Solutions that Work for You

 

RMS is delighted to be supporting the ‘Retailer of the Year‘ category of the Borders Business Excellence Awards 2017. organised by Scottish Borders Chamber of Commerce.

In today’s era of immense choice for consumers and increased digitalisation, retail customers are not only discerning about what they want, but are putting new demands on retail customer service, and consequently retailers are having to make extra efforts to meet these consumer requirements and ensure a competitive advantage.

RMS understands the importance of highlighting retailers’ achievements and giving them the recognition they deserve for the hard work they put into growing their business – and also the positive impact that this has on the Scottish Borders community.

In recognising the challenges which all retailers face in exceeding customer expectations, maximising omni-channel capabilities, boosting efficiency, productivity and profitability in all areas of their retail business, RMS works closely with retailers to guide them on how to realise their goals.

Our Cloud managed OpSuite Retail Management Solution EPoS software is a UK market leader in the provision of strategic, innovative, retail-specific solutions that make a positive impact on achieving better retail profits through effective sales, purchasing, stock control, pricing, promotions, loyalty programs, warehousing and web store management.

We are proud to be part of recognising well-deserved work in this vibrant channel and look forward to continuing to work with retailers in the Scottish Borders during the coming year, and supporting them with exciting opportunities to further the growth of their businesses through OpSuite Retail Management Solution EPoS software.

RMS is a UK market leader of EPoS hardware and software solutions enabling your retail operation to win now and in the future.

We care about your business, if you have questions about how your retail business can benefit from our OpSuite Retail Management Solution EPoS software, please contact us today on 01750 700 527 or via our on-line enquiry form

We look forward to helping you with the future EPoS needs of your growing business.

You can also follow RMS on Social Media for all the latest information on the great benefits, features and deals on EPoS Hardware.

Mobile Computing Devices – The Retailer Benefits

 RMS - Retail Solutions that Work for You

 

In today’s era of immense choice for consumers and increased digitalisation, retail customers are not only discerning about what they want, but are putting new demands on retail customer service, and when they have made a decision, they want it now.

Brick-and-mortar retailers are not just competing with each other, they are also competing against successful on-line retailers. Compared with a simple and quick purchase from the couch at home, it is especially important for retailers to create faster and simpler ways to make brick-and-mortar purchases.

With the use of mobile devices at the POS, retailers are able to step up to the challenge and satisfy the customer’s need for pre-purchase information whilst in-store, through the integration of all relevant distribution channels.

Today’s retailers need to meet these consumer requirements to ensure a competitive advantage. One of the most important ways an advantage can be acquired is by sales assistants utilising mobile devices in-store. By using them, the sales assistant can get informed more quickly and efficiently, and therefore improve customer service and increase sales turnover.

Read on to discover more on why mobile computing devices can benefit your retail shop. Continue reading