Key Retail Trends for 2022

As we approach the second anniversary of the first known case of covid-19 in the UK, it’s no surprise that online shopping still accounts for an enormous portion of retail sales. Despite a temporary dip in online sales as lockdowns came to an end and restrictions eased in Q3 of 2021, the holiday period and a significant increase in covid cases saw a return to the online store with eCommerce accounting for 25% of all sales at the beginning of Q4.

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Lessons we can all learn from the UK’s most trusted retailers

During the early days of the pandemic, consumers adopted a very different attitude towards retailers almost overnight. Suddenly brand loyalty and trust were put to one side as consumers purchased from anywhere they could as supply chains were rattled and in some cases, brought to a complete halt.

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Natasha’s Law: What Retailers need to know about labelling and compliance

When Natasha Ednan-Laperouse purchased a baguette from Pret a Manger in July of 2016, she was entirely unaware that it contained sesame seed, an ingredient to which she had a life threatening allergy. What ensued was a catastrophic fatal allergic reaction on a flight to Nice.  Since Natasha’s death, her parents, Nadim and Tanya, have campaigned tirelessly for a change in the law around allergen labelling and so, after five years of pressure on the UK Government, Natasha’s Law will come into force on October this year.

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Bricks and Mortar sales surge following April reopening

Despite retailers’ concerns over whether online shopping would continue to dominate once lockdown restrictions began to ease, traditional retail appears to be making a strong comeback.

Following three months of widespread lockdown across the UK, retail sales for April were up 46.3% in comparison to April 2019 (2020 data notwithstanding), according to BRC-KPMG’s retail sales monitor.

UK Head of Retail at KPMG, Paul Martin said:

“Twelve months on from the first lockdown, retailers will be delighted with the way the re-opening of the high street was greeted by shoppers in April, eager to get into stores and engage once more with physical shopping.”

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