Back in Business: Shop Reopening Retail System Checklist

.

Many businesses have been shut for quite some time now, but now it finally looks like non-essential retailers will be able to reopen and start getting things back to normal. After the year that we’ve all had, this is great news, and workers everywhere (not to mention their employers!) are looking forward to getting back to their jobs.

That’s fantastic, but reopening a business nowadays isn’t as simple as switching on the lights and turning the sign round from ‘Closed’ to ‘Open’. After a prolonged shutdown like the one we’ve had to endure, reopening a modern retailer isn’t a quick task. This is especially true if you want to ensure that you will be able to serve your customers to the best of your ability as soon as you reopen. There are a number of steps you need to go through in order to make sure that all of your systems are still in working order after being switched off for so long. In this blog, we’ll be going through the tasks you will need to perform.

Continue reading

Getting online: things to consider when setting up your e-commerce site

Over the past 20 years, the continuing trend has been for online sales to grow steadily year on year. 2020 not only continued this trend but, for obvious reasons, accelerated it significantly. It was predicted that online sales would increase by 11% in 2020. Thanks to COVID-19, shoppers had to do much of their purchasing online, and it is now thought that online shopping increased by 19% during 2020. We can’t know what 2021 will bring, but we can be reasonably sure that online sales will continue to grow and grow even as the pandemic abates.

This trend means that it is becoming even more critical for retailers to have a robust and effective e-commerce website to cater to the increasing number of online customers. Easy to say, but what do you need to think about when selecting the right e-commerce platform for your business?

Continue reading

Omnichannel Retail: The Basics

Online sales have been growing steadily, year-on-year for the last twenty years. Everybody assumed that 2020 would be no different and that this trend would simply continue. Of course, none of us had any idea what 2020 would have in store, or how it would affect the wider economy and how individuals and organisations can interact with each other and do business. It was predicted that online sales would grow by 11% in 2020. Instead, thanks to COVID-19, shoppers have had little choice but to do much of their purchasing online, and it is now thought that online shopping will have increased by 19% during 2020. We can’t know what next year will bring, but we can be sure that online sales will continue to grow and grow.

What does this mean for retailers? The massive increase in the amount and proportion of online shopping means that becoming an omnichannel retailer is more important than ever before. But what does ‘omnichannel’ actually mean? For this blog, we thought it would be a good idea to take a step back and revisit some of the basics, cut through the industry jargon, and help you see why ‘omnichannel’ isn’t just another buzzword that will soon fade away.

Continue reading

Protecting your investment: Preventative Maintenance for your EPoS system

It’s fair to say that most of us have a tendency to ignore problems for as long as we possibly can. Often, this means that by the time we pay attention, it’s already too late. For some things, this isn’t too much of an issue, but when it comes to high-value business assets like your EPoS system, this can be an extremely serious matter.

Continue reading