In today’s era of immense choice for consumers and increased digitalisation, retail customers are not only discerning about what they want, but are putting new demands on retail customer service, and when they have made a decision, they want it now.
Brick-and-mortar retailers are not just competing with each other, they are also competing against successful on-line retailers. Compared with a simple and quick purchase from the couch at home, it is especially important for retailers to create faster and simpler ways to make brick-and-mortar purchases.
With the use of mobile devices at the POS, retailers are able to step up to the challenge and satisfy the customer’s need for pre-purchase information whilst in-store, through the integration of all relevant distribution channels.
Today’s retailers need to meet these consumer requirements to ensure a competitive advantage. One of the most important ways an advantage can be acquired is by sales assistants utilising mobile devices in-store. By using them, the sales assistant can get informed more quickly and efficiently, and therefore improve customer service and increase sales turnover.
Read on to discover more on why mobile computing devices can benefit your retail shop.
With a wide range of Mobile Computing Solutions for Retail now readily available, retailers can exceed customer expectations, maximise omni-channel capabilities, and boost efficiency, productivity and profitability in all areas of your business.
Android solutions increase the performance of retail store assistants and improve customer service. A sales assistant can directly call up product information as images and videos to show the customer. They are also able to quickly and easily register barcodes of labels or mobile phone displays or import customer cards. The advantage of using such specialised hardware is that it was completely developed with the special needs of retailers in mind and that unlike standard tablets and smartphones, it doesn’t first need to be retrofitted.
Today, Mobile computing is an important aspect of running a retail business effectively and profitably, and to facilitate this RMS now offer you everything from Android Tablet PCs and Smartphones to PDAs and Palm Terminals to Vehicle PCs and Windows Tablet PCs.
Master your stock control with mobile, accurate, real-time visibility so you can fulfil orders no matter where the customer is making the purchase or where the stock is being kept. Mobile computing solutions let you and your customers know what is available, where it is, and exactly how much it costs so they don’t have to go anywhere else to make a purchase.
RMS is a UK market leader in the provision of strategic, innovative, retail-specific solutions that enables your retail operation to win now and in the future.
With the wide range of Mobile Computing Solutions for Retail available from RMS, you can exceed customer expectations, maximise omni-channel capabilities, and boost efficiency, productivity and profitability in all areas of your business.
We care about your business, if you have questions about how your retail business can best utilise mobile computing, please Contact Us today on 01750 700 527 or via our on-line enquiry form
We look forward to helping you with the future EPoS needs of your growing business.