EPoS Mail Order and Telephone Orders (MOTO) Module

As a retailer it is important to be able to reach customers and prospects through as many channels as possible. One of the main avenues that retailers wish to optimise but don’t necessarily have the resources to do so is through mail order and telephone orders.  RMS provide a fully integrated, PCI compliant module that handles these kinds of purchases called MOTO.

Using the EPoS MOTO app opens up the telephone and mail order avenue to customers and creates the opportunity to reach a greater number of potential clients outside of your traditional business channels. Continue reading

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Disability Access Audit for Retailers

I thought I would share with you a great discussion I had with Bill Menzies of ESL Services, he explained to me the requirements that retail businesses have in regards to disability access.  ESL Services offer a “full-service range of professional, cost-effective and bespoke packages to help and support disabled people and all types of retail businesses throughout the UK”.

Disability Access Audit Company Logo

Bill has helpfully provided a Q and A below for retailers as to why it is important to carry out an Access Audit:

Continue reading

How the Posiflex JIVA XT Series Improves Efficiency for Retailers

The Posiflex JIVA XT Series is a series of high quality EPoS systems that aim to make your life as a retailer easier.

The three models in the JIXA XT Series include the:

There are three tiers of this EPoS series that range from a more basic model of the XT3215 to the premium and innovative XT4015. These terminals bring a more professional appearance to any retail store as well as being easy to use and reliable. Continue reading

Improving Customer Loyalty with EPoS

Achieving customer service and customer loyalty are goals that are top of every retailers’ list when trying to run a successful business. Yet, retailers can often face challenges with improving customer service and ensuring customer loyalty.

These challenges may include not being able to:

Encourage Repeat Sales

Reward Customer Loyalty

Deliver Superior Customer Service

At RMS we strongly believe that for retailers to achieve their goals then they must have a strong customer service strategy, and that running your retail business shouldn’t be a struggle. Continue reading