Retailers Calendar of Events 2020

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As every retailer knows only too well, you are constantly planning ahead for the next season, occasion or event. Consumers just expect to walk into your store or visit your website and as if by magic you are ready for Christmas, Mother’s Day, Halloween and everything else in between!

Of course, there is a lot of meticulous planning, buying and organisation which goes into making sure that your store is ready to make the most of the considerable seasonal opportunity that awaits. And it goes without saying that are the ‘big holidays’ that we all know but there are also plenty of other events which are great for business, from the Olympics to Wimbledon and Burns Night to back to school.


As we start a New Year, we thought it would be a great idea to provide you with a Retailers Calendar of Events for 2020. Not all of these events will be of interest to you or your customers but hopefully this will be helpful in planning ahead, it might even whet the appetite for introducing some new seasonal promotions! And don’t forget to plan for your own ‘local’ events and celebrations too.

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2020 Vision

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Despite the alarming headlines on the demise of the British high street, online sales still only account for 17% of total retail sales in the UK, according to the Office for National Statistics.

Retail does remain the single largest private sector employer in the UK, with one in 10 people working in retail and annual sales totalling a staggering £358 billion.

But between the uncertainty brought about by Brexit not to mention declining footfall and sales, many are wondering how the retail industry will perform in the coming year.

We don’t have a crystal ball that can tell us exactly what the future holds for retailers, but here are some retail trends which independent stores should prepare for in 2020.

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Stay ahead of the competition

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In this article we look at why you should never underestimate your competition and the importance of investing in your EPoS hardware and equipment.

As a retailer, you know the importance of having a unique selling point to encourage customers to choose to spend with you as opposed to the competition and that to be successful you have to try to stay at least one step ahead of the competition. Even if you feel that your business offering is unique, you must not assume that you have no competition as it doesn’t always come from direct or obvious competitors. Therefore, it is vital that the experience you create for the customer is consistently good by ensuring seamless transactions and service so that customers choose you over your competition.

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Good Shopping

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“As the sector has become more professional and more specialised, charity shops are contributing to a more vibrant and eclectic retail mix on high streets.”

“This trend towards greater specialisation can enable charity shops to become destination stores, which can add value to the high streets in which they are located.” DEMOS REPORT

It is estimated that there are more than 11,000 charity shops in the UK, generating more than £295m for a range of good causes in the UK each year.

Whilst the charity sector is not immune from the challenging trading conditions that are closing high street shops, it is undoubtedly a cornerstone of the bricks and mortar retail sector. But contrary to the popular belief that our high streets are full of charity shops, they make up only four per cent of total retail units in the UK, compared to the national vacancy rate of around ten per cent.

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Retail jargon buster – part 1

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Retail Jargon Buster

Do you know your show-rooming from your drop-shipping or your m-commerce from your social selling?

In the ever-changing world of retail technology, keeping up to date with the jargon in today’s retail sector can be quite a challenge. New retail terms pop up all the time, so to help you keep pace with the changing technology and the terminology, we’ve compiled a list of just some of the latest retail terms.

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